Certificate in KPIs & OKRs For Business Performance

This course provides a practical understanding of performance management frameworks, focusing on how to effectively set, track, and measure business goals using OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators). You’ll learn how to align organizational strategy with measurable outcomes, avoid common pitfalls like vanity metrics, and drive performance at both business and employee levels.

Modules covered in this course:

· OKRs vs KPIs
· OKRs – Vision, Planning & Measuring
· Types of OKRs – Committed & Aspirational
· How to Write Effective OKRs
· OKRs and Going Beyond Vanity Metrics
· Setting Business KPIs
· KPIs & Employee Performance Management
· The Balanced Scorecard
· Leading & Lagging KPIs
· KPIs & The Golden Thread