Performance Management

This course helps managers and employees master the art of effective one-to-one meetings, from preparation to follow-up. It covers how to ask the right questions, take meaningful notes, handle remote conversations, manage low performance constructively, and understand the distinct roles of manager, coach, and mentor.

Modules covered in this course:

·         Preparing for a One-to-One Meeting (Manager)

·         Preparing for a One-to-One Meeting (Employee)

·         Running an Effective One-to-One Meeting

·         Effective questioning for One-to-One Meetings

·         How to take good notes in a Meeting

·         Having a Constructive Conversation About Low Performance

·         Running One-to-One Meetings Remotely

·         Manager vs. Coach vs. Mentor

·         Managing Short and Long-Term Sickness